Privacy policy

Last updated: 17th July 2026

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or buy from The Couples Codex.

By using this site, you agree to the practices described here.

Who we are

The Couples Codex is operated by Ahmed Vally as an individual.
Contact email: support@thecouplescodex.com

What information we collect

We collect:

  • Information you provide directly

    • Name
    • Email address
    • Shipping and billing address
    • Payment‑related details (handled securely by our payment providers)
    • Messages you send us (for support)

  • Information collected automatically

    • IP address, browser type, device information
    • Pages you visit and actions you take on our site
    • This is collected through cookies and similar technologies.

How we use your information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your order or account
  • Respond to your questions and support requests
  • Send important updates about our products or policies
  • Improve our website and customer experience
  • Run basic marketing and analytics (for example, to see which pages get the most visits)

We do not sell your personal information to third parties.

Payments and third‑party services

We use third‑party services (such as Shopify and PayPal or other payment providers) to power our store and process payments.

  • When you pay, your payment information is handled directly by these providers.
  • They may store and process your data according to their own privacy policies.

You can learn more about Shopify’s privacy practices on their website.

Cookies and analytics

Our site uses cookies and similar tools to:

  • Keep your cart and session working
  • Remember your preferences
  • Help us understand how visitors use the site (for example, which pages are visited most)

You can usually control cookies through your browser settings. If you disable cookies, some parts of the site may not work properly.

How we store and protect your data

We keep your information only as long as necessary to:

  • Provide the services you requested
  • Comply with legal, tax, or accounting requirements

We use reasonable technical and organizational measures to protect your data, but no system is 100% secure.

Your rights

Depending on where you live, you may have rights to:

  • Access the personal data we hold about you
  • Correct or update your information
  • Ask us to delete certain information (unless we must keep it for legal reasons)
  • Object to certain types of processing

If you want to exercise any of these rights, email us at support@thecouplescodex.com and we will do our best to help.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will always be posted on this page with a revised “last updated” date.